Some services unavailable from outside networks
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 2024 - 12:23 CDT
Update - We are continuing to investigate an incident that has caused internal services to become unreachable to users outside of our school network. We are working with our vendor to identify and implement a solution. Thank you for your continued patience.
Apr 16, 2024 - 10:16 CDT
Investigating - We are currently investigating an issue that may cause some services to become unavailable when you're not using SSD's network. We will update you when we have more information available.
Apr 16, 2024 - 07:28 CDT
Central Garage Network Outage
Update - We are continuing to investigate this issue.
Mar 20, 2024 - 15:03 CDT
Update - We are continuing to investigate the network outage at the new Central Garage facility. Some network services are available, but connectivity is slow. We are exploring options to improve connectivity and have all network services fully functioning.
Mar 08, 2024 - 09:20 CST
Update - We are currently experiencing a network outage at the new Central Garage facility. Network techs are looking into the issue.
Mar 07, 2024 - 09:18 CST
Investigating - We are currently investigating this issue.
Mar 07, 2024 - 09:17 CST

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.

Uptime over the past 90 days. View historical uptime.
Network Operational
90 days ago
84.51 % uptime
Today
Telecommunications Degraded Performance
90 days ago
85.33 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Microsoft (Office) 365 Operational
Outlook (Email) Operational
SharePoint (SSDLife) Operational
Teams Operational
Special Education Information Management Systems (SEIMS) Operational
Phoenix (Special Education Application) Operational
ESI Operational
Workforce Management (WFM) Operational
Google Operational
Google - Classroom Operational
Google - Drive Operational
Zoom Meetings Operational
Lawson Operational
SafeSchools Operational
Miscellaneous Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Maintenance Window - Network Outage
Completed - The scheduled maintenance has been completed.
Apr 17, 17:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 17:00 CDT
Scheduled - We will be undergoing scheduled maintenance at this time. The network will be down for 30 - 60 minutes.

Thank you for your patience.
Apr 17, 10:04 CDT
Apr 16, 2024

Unresolved incident: Some services unavailable from outside networks.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Global Protect VPN is unavailable
Resolved - This incident has been resolved.
Apr 9, 14:45 CDT
Investigating - We are currently investigating an issue that's affecting Global Protect VPN. We are working with the vendor to resolve the issue.
Apr 9, 09:14 CDT
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

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