Identified - After taking Infor's Patch Package 10.1.1.29 on Friday, 9/6, we identified an issue where subscription requisitions are incorrectly defaulting the Item Type from "Amount Service" to "Special". Please refrain from entering any new Subscription Requisitions until further notice. Infor will be applying a hotfix this evening (9/10) to resolve the issue. We apologize for the inconvenience.
Sep 10, 2025 - 09:32 CDT

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.

Network Operational
90 days ago
99.98 % uptime
Today
Telecommunications Operational
90 days ago
99.98 % uptime
Today
Service Desk Operational
90 days ago
99.91 % uptime
Today
Microsoft (Office) 365 Operational
Outlook (Email) Operational
SharePoint (SSDLife) Operational
Teams Operational
Special Education Information Management Systems (SEIMS) Operational
Phoenix (Special Education Application) Operational
ESI Operational
Workforce Management (WFM) Operational
Google Operational
Google - Classroom Operational
Google - Drive Operational
Zoom Meetings Operational
Lawson Operational
SafeSchools Operational
Miscellaneous Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Datacenter Maintenance Nov 14, 2025 20:00 - Nov 15, 2025 08:00 CST

Technology Services will be conducting a datacenter maintenance window from Friday evening November 14th beginning at 8pm and going through 8am Saturday November 15th, 2025.  During this time, hosted SSD services will have intermittent access while we apply patches and updates to our network and server infrastructure.

Updates on the progress of this maintenance will be posted on our Status Page. If you have any questions, please contact the SSD Technology Service Desk by submitting a ticket at SSD Help Center, via email at technologyservices@ssdmo.org, or by calling 314.989.8686

Posted on Nov 10, 2025 - 15:32 CST
Nov 13, 2025

No incidents reported today.

Nov 12, 2025
Completed - The scheduled maintenance has been completed.
Nov 12, 18:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 17:30 CST
Scheduled - The Technology Services department is planning to perform network maintenance on Wednesday, November 12th, 2025, beginning at 5:30pm CST. During this time, network access for phones and internet services may become unavailable. The maintenance window is expected to last approximately 1 hour and should be completed NLT 6:30pm CST.

Updates on the progress of this maintenance will be posted on our Status Page at https://status.ssdmo.org. If you have any questions, please contact the SSD Technology Service Desk by submitting a ticket at https://ssdmo.atlassian.net/servicedesk/customer/portals, via email at technologyservices@ssdmo.org, or by calling 314.989.8686.

Nov 10, 15:14 CST
Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Resolved - This incident has been resolved. Thank you for your patience during the outage.
Oct 30, 11:14 CDT
Identified - Microsoft services maybe unavailable to some users across different web services that they offer. Microsoft has identified the potential issue and is working to mitigate the negative impact while keeping services online where they can. We will update this status with more information when they provide it.
Oct 29, 12:55 CDT