All Systems Operational

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.

Uptime over the past 90 days. View historical uptime.
Atlassian Operational
DocuWare Operational
Finalsite Operational
Focus SIS Operational
Google Workspace Operational
Google - Classroom Operational
Google - Drive Operational
Google - Other Operational
Homebound Applications Operational
Hero Operational
Heart Operational
Infor Operational
Lawson Operational
Workforce Management (WFM) Operational
Microsoft 365 Operational
Microsoft - Other Operational
Outlook (Email) Operational
SharePoint Operational
Teams Operational
Miscellaneous Operational
Network Operational
RingCentral Operational
Special Education Software Operational
ESI Operational
Phoenix (Special Education Application) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance Sep 22, 2026 14:00-15:00 CDT

Technology Services will be performing scheduled maintenance on some of our Wi-Fi network equipment on September 22 starting at 2:00 PM. The work is expected to last approximately one hour.

This maintenance involves upgrading to new network hardware to improve overall network reliability and performance.

During the maintenance window, some wireless devices may briefly lose connectivity. If this occurs, devices should automatically reconnect within moments without user intervention.

We expect the impact to be minimal and appreciate your understanding while we complete this important upgrade.

Thank you,

Technology Services
Posted on Sep 21, 2026 - 14:10 CDT

Sep 21, 2026

No incidents reported today.

Sep 20, 2026

Facilities Maintenance - 19-20 September 2026
Completed - The scheduled maintenance has been completed.
Sep 20, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 06:00 CDT
Scheduled - Facilities will be performing services to replace electrical panels from 6 a.m. Saturday, September 19th 2026 to 7 p.m. on Sunday, September 20th 2026. During this window, due to power outages, SSD technology systems will be unavailable, including WFM, Lawson, Phoenix, ESI, RingCentral and internet access in SSD buildings.

Updates on the progress of this maintenance will be posted on our Status Page at https://status.ssdmo.org.

If you have any questions, please contact the SSD Facilities Service Desk by submitting a ticket at https://ssdmo.atlassian.net/servicedesk/customer/portals.
Sep 16, 14:39 CDT

Sep 19, 2026

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Network Outage
Resolved - This incident has been resolved.
Sep 16, 14:10 CDT
Update - We are continuing to monitor for any further issues.
Sep 3, 15:57 CDT
Monitoring - Services should be restored at this time. We are currently monitoring network services.
Sep 3, 14:40 CDT
Update - We are experiencing an outage with our Internet Service Provider. At this time services such as Pheonix, ESI, Lawson and VPN will not be able to be used outside one of our SSD buildings. We will update this when we have more information from our Provider.
Sep 3, 09:36 CDT
Investigating - We are again experiencing an issue with a network outage. We are investigating and apologize for the inconvenience.
Sep 3, 09:13 CDT
Monitoring - We have identified the source of the network outage and have a fix in place. We are currently monitoring the situation further. We apologize for the inconvenience.
Sep 3, 07:53 CDT
Investigating - We are currently investigating an issue with a network outage. We apologize for the inconvenience.
Sep 3, 07:42 CDT

Sep 15, 2026

Phoenix and ESI scheduled maintenance on Tuesday, September 15
Completed - The scheduled maintenance has been completed.
Sep 15, 20:47 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 19:00 CDT
Scheduled - Phoenix and ESI will be temporarily unavailable as of 7:00 PM on Tuesday, September 15, 2026, for scheduled maintenance. The application will be available for use later that night. This release includes the ability to create student groups, print locked events in bulk, and more. Refer to the release notes.
https://ssdmo.atlassian.net/wiki/x/JQDFxw

All users must clear their browser cache after the release, use the steps in the link to clear cache from the browser then restart the computer after the cache has been cleared.
https://ssdmo.atlassian.net/wiki/x/3QBxB

If you require assistance, please submit a ticket through the Technology Service Desk.
https://ssdmo.atlassian.net/servicedesk/customer/portal/4
Sep 2, 11:59 CDT

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

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