Update - Microsoft has implemented fixes for the service issue and continues to monitor results. Users may continue to experience intermittent issues with Microsoft Outlook, Office 365 and Teams until Microsoft deems the issue resolved. We apologize for any inconvenience and will update as more information becomes available.
Nov 26, 2024 - 08:56 CST
Monitoring - Microsoft has implemented fixes and is seeing progress in restoration from today's incident. We anticipate this issue will continue into the evening hours and should be resolved by Tuesday morning. We will continue to monitor progress. We apologize for any inconvenience and will update as more information becomes available.
Nov 25, 2024 - 15:32 CST
Identified - Microsoft is working to implement a fix to the issues that all customers are experiencing. Until the fix is applied, access to Microsoft Outlook, Office 365 and Teams may continue to be sporadic. We apologize for any inconvenience and will update as more information becomes available.
Nov 25, 2024 - 13:10 CST
Investigating - Microsoft is currently investigating an issue where users may be unable to access or use some Microsoft 365 services and features. This would include Microsoft Outlook, Office 365 and Teams. This incident is impacting all Microsoft customers. We apologize for any inconvenience and will update as more information becomes available.
Nov 25, 2024 - 10:12 CST

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.

Network Operational
90 days ago
100.0 % uptime
Today
Telecommunications Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Microsoft (Office) 365 Degraded Performance
Outlook (Email) Degraded Performance
SharePoint (SSDLife) Operational
Teams Degraded Performance
Special Education Information Management Systems (SEIMS) Operational
Phoenix (Special Education Application) Operational
ESI Operational
Workforce Management (WFM) Operational
Google Operational
Google - Classroom Operational
Google - Drive Operational
Zoom Meetings Operational
Lawson Operational
SafeSchools Operational
Miscellaneous Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Phoenix and ESI will be temporarily unavailable starting at 7:00 PM on Tuesday, December 3, 2024, due to scheduled maintenance. The applications are expected to be accessible again later that same night.

You will not experience any changes to the user interface as part of this technical upgrade. All users are advised to clear their browser cache following this release.

If you require assistance, please submit a ticket through the Technology Service Desk.

Posted on Dec 02, 2024 - 09:36 CST
Past Incidents
Dec 3, 2024

No incidents reported today.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

Unresolved incident: Microsoft 365 - Users may be unable to access or use some Microsoft 365 services and features.

Nov 25, 2024
Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.