Update - We are continuing to monitor for any further issues.
Sep 03, 2026 - 15:57 CDT
Sep 03, 2026 - 15:57 CDT
Monitoring - Services should be restored at this time. We are currently monitoring network services.
Sep 03, 2026 - 14:40 CDT
Sep 03, 2026 - 14:40 CDT
Update - We are experiencing an outage with our Internet Service Provider. At this time services such as Pheonix, ESI, Lawson and VPN will not be able to be used outside one of our SSD buildings. We will update this when we have more information from our Provider.
Sep 03, 2026 - 09:36 CDT
Sep 03, 2026 - 09:36 CDT
Investigating - We are again experiencing an issue with a network outage. We are investigating and apologize for the inconvenience.
Sep 03, 2026 - 09:13 CDT
Sep 03, 2026 - 09:13 CDT
Monitoring - We have identified the source of the network outage and have a fix in place. We are currently monitoring the situation further. We apologize for the inconvenience.
Sep 03, 2026 - 07:53 CDT
Sep 03, 2026 - 07:53 CDT
Investigating - We are currently investigating an issue with a network outage. We apologize for the inconvenience.
Sep 03, 2026 - 07:42 CDT
Sep 03, 2026 - 07:42 CDT
About This Site
Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.
Atlassian
Operational
DocuWare
Operational
Finalsite
Operational
Focus SIS
Operational
Google Workspace
Operational
Google - Classroom
Operational
Google - Drive
Operational
Google - Other
Operational
Homebound Applications
Operational
Hero
Operational
Heart
Operational
Infor
Operational
Lawson
Operational
Workforce Management (WFM)
Operational
Microsoft 365
Operational
Microsoft - Other
Operational
Outlook (Email)
Operational
SharePoint
Operational
Teams
Operational
Miscellaneous
Operational
Network
Operational
RingCentral
Operational
Special Education Software
Operational
ESI
Operational
Phoenix (Special Education Application)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Phoenix and ESI scheduled maintenance on Tuesday, September 15 Sep 15, 2026 19:00-21:00 CDT
Phoenix and ESI will be temporarily unavailable as of 7:00 PM on Tuesday, September 15, 2026, for scheduled maintenance. The application will be available for use later that night. This release includes the ability to create student groups, print locked events in bulk, and more. Refer to the release notes.
https://ssdmo.atlassian.net/wiki/x/JQDFxw
All users must clear their browser cache after the release, use the steps in the link to clear cache from the browser then restart the computer after the cache has been cleared.
https://ssdmo.atlassian.net/wiki/x/3QBxB
If you require assistance, please submit a ticket through the Technology Service Desk.
https://ssdmo.atlassian.net/servicedesk/customer/portal/4
Posted on Sep 02, 2026 - 11:59 CDT
https://ssdmo.atlassian.net/wiki/x/JQDFxw
All users must clear their browser cache after the release, use the steps in the link to clear cache from the browser then restart the computer after the cache has been cleared.
https://ssdmo.atlassian.net/wiki/x/3QBxB
If you require assistance, please submit a ticket through the Technology Service Desk.
https://ssdmo.atlassian.net/servicedesk/customer/portal/4
Posted on Sep 02, 2026 - 11:59 CDT