All Systems Operational

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to SSD's Technology Services Help Center.

Network Operational
90 days ago
99.98 % uptime
Today
Telecommunications Operational
90 days ago
99.98 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Microsoft (Office) 365 Operational
Outlook (Email) Operational
SharePoint (SSDLife) Operational
Teams Operational
Special Education Information Management Systems (SEIMS) Operational
Phoenix (Special Education Application) Operational
ESI Operational
Workforce Management (WFM) Operational
Google Operational
Google - Classroom Operational
Google - Drive Operational
Zoom Meetings Operational
Lawson Operational
SafeSchools Operational
Miscellaneous Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 5, 2022

No incidents reported today.

Oct 4, 2022

No incidents reported.

Oct 3, 2022
Resolved - This incident has been resolved.
Oct 3, 07:13 CDT
Update - Thank you for your patience. WFM is back up and running and is accessible.

Technology Services.

Sep 30, 14:06 CDT
Update - We are continuing to investigate this issue.
Sep 30, 14:05 CDT
Investigating - Technology Services will need to restart the WFM server which will make the system unavailable for approximately 30 minutes. This outage will begin shortly. We apologize for the temporary inconvenience. We will update you as soon as the system is available.

Technology Services

Sep 30, 13:38 CDT
Completed - The scheduled maintenance has been completed.
Oct 3, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 16:30 CDT
Scheduled - On Friday, September 30, 2022, Infor (the vendor for Lawson) has requested SSD to perform an upgrade for the Lawson application. This release primarily includes bug fixes and enhancements. To complete this task, Lawson will not be available from 4:30 PM on Friday, Sept. 30, 2022, through 7 AM on Monday, Oct. 3, 2022. If you have any questions, please contact the SSD Technology Service desk through the Technology Services Help Center online or by calling 314.989.8686.
Sep 29, 08:04 CDT
Oct 2, 2022

No incidents reported.

Oct 1, 2022
Completed - The scheduled maintenance has been completed.
Oct 1, 08:00 CDT
Verifying - Verification is currently underway for the maintenance items.
Sep 30, 09:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 08:00 CDT
Scheduled - On Thursday, 9/29, Technology Services will implement a mandatory update to district technology that may interrupt connections to internal systems such as Portal, Phoenix, Lawson and WFM. This will only impact users inside SSD buildings. If you experience issues, please attempt to click advanced and continue to website. After that you can clear your browser cache and/or restart your computer. If you still experience issues, please reach out to the Service Desk online or call 314.989.8686.
Sep 28, 08:52 CDT
Sep 30, 2022
Sep 29, 2022
Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.