All Systems Operational

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.

Uptime over the past 90 days. View historical uptime.
Network Operational
90 days ago
95.35 % uptime
Today
Telecommunications Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Microsoft (Office) 365 Operational
Outlook (Email) Operational
SharePoint (SSDLife) Operational
Teams Operational
Special Education Information Management Systems (SEIMS) Operational
Phoenix (Special Education Application) Operational
ESI Operational
Workforce Management (WFM) Operational
Google Operational
Google - Classroom Operational
Google - Drive Operational
Zoom Meetings Operational
Lawson Operational
SafeSchools Operational
Miscellaneous Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 5, 2024

No incidents reported today.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024
WFM Upgrade: System unavailable as of 5:15 PM on Monday, September 30
Completed - The scheduled maintenance has been completed.
Oct 1, 16:10 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 17:15 CDT
Scheduled - The WFM system will be unavailable as of 5:15 PM on Monday, September 30 for this scheduled upgrade. Work will be completed overnight, with the system being available for use on Tuesday, October 1.

Copy and paste this link in your browser to learn how to prepare for this upgrade:

https://ssdmo.atlassian.net/l/cp/a1RXqFE1
Sep 12, 07:45 CDT
Sep 30, 2024
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024
Infor Lawson System Outage
Resolved - This incident has been resolved. Thank you for your patience.
Sep 25, 15:27 CDT
Investigating - We are currently experiencing an outage with the Infor Lawson system. We have a priority 1 case open with Infor Support to resolve the issue as quickly as possible.

We will provide updates as we receive more information from Infor.

Thank you for your understanding.
Sep 25, 14:12 CDT
Sep 24, 2024
Microsoft 365 Authentication Issue
Resolved - The incident has been resolved.
Sep 24, 14:08 CDT
Monitoring - We believe the issue with Microsoft 365 services (Outlook, Office, Teams, etc.) preventing some users from being able to authenticate and access applications has been resolved. We will continue to monitor the situation. We apologize for any inconvenience.
Sep 23, 10:39 CDT
Investigating - We are currently investigating an issue involving Microsoft 365 services (Outlook, Office, Teams, etc.) that may prevent some users from being able to authenticate and access applications. We are reaching out to Microsoft for additional support. We apologize for any inconvenience.
Sep 19, 09:04 CDT
Sep 23, 2024
Sep 22, 2024

No incidents reported.

Sep 21, 2024
SSD Datacenter Maintenance Window
Completed - The scheduled maintenance has been completed.
Sep 21, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 07:00 CDT
Scheduled - Technology Services will conducting maintenance for security updates for our datacenter systems. This process will cause intermittent issues with connectivity to applications such as Phoenix, WFM, ESI, and HEART, as well as access to services such as Office 365 and Lawson.
Aug 26, 12:03 CDT
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