Identified - We have identified an issue with Spectrum's internet services that is preventing access to some services hosted internally at SSD such as VPN, Phoenix and ESI. Unfortunately, this is an issue Spectrum will need to address. In the meantime, access to these services may be intermittent. We apologize for the inconvenience and will update as more information becomes available.
Jul 11, 2025 - 09:02 CDT

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.

Network Operational
90 days ago
99.87 % uptime
Today
Telecommunications Operational
90 days ago
99.83 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Microsoft (Office) 365 Operational
Outlook (Email) Operational
SharePoint (SSDLife) Operational
Teams Operational
Special Education Information Management Systems (SEIMS) Operational
Phoenix (Special Education Application) Operational
ESI Operational
Workforce Management (WFM) Operational
Google Operational
Google - Classroom Operational
Google - Drive Operational
Zoom Meetings Operational
Lawson Operational
SafeSchools Operational
Miscellaneous Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Resolved - Microsoft was able to resolve the issue. We apologize for the inconvenience.
Jul 11, 08:59 CDT
Update - Microsoft has implemented a fix to resolve the issue preventing some users from accessing Microsoft Outlook on the web. Some users may have regained access, other users may still not have access. Microsoft anticipates all users regaining access in the next few hours. We apologize for the inconvenience and will update as more information becomes available.
Jul 10, 11:46 CDT
Identified - Microsoft has reported an incident that is preventing some users from accessing Microsoft Outlook on the web. Microsoft is currently applying fixes to resolve the issue. We apologize for the inconvenience and will update as more information becomes available.
Jul 10, 09:30 CDT
Jul 10, 2025
Resolved - Access to PrinterLogic has been restored.
Jul 10, 09:23 CDT
Investigating - There is an issue with the renewal of our PrinterLogic license that is preventing users inside SSD buildings from accessing the application to add printers. We are working to have this resolved, and will update once more information becomes available.
Jul 2, 13:56 CDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.