All Systems Operational

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to SSD's Technology Services Help Center.

Network Operational
90 days ago
100.0 % uptime
Today
Telecommunications Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Microsoft (Office) 365 Operational
Outlook (Email) Operational
SharePoint (SSDLife) Operational
Teams Operational
Special Education Information Management Systems (SEIMS) Operational
Phoenix (Special Education Application) Operational
ESI Operational
Workforce Management (WFM) Operational
Google Operational
Google - Classroom Operational
Google - Drive Operational
Zoom Meetings Operational
Lawson Operational
SafeSchools Operational
Miscellaneous Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 31, 2023

No incidents reported today.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
Resolved - Microsoft has fixed the issue caused by their Defender product. If you need assistance with your shortcuts, start menu and desktop icons please contact the SSD Technology Service Desk by submitting a ticket at https://ssdmo.atlassian.net/servicedesk/customer/portals, via email at technologyservices@ssdmo.org, or by calling 314.989.8686.
Jan 26, 07:46 CST
Update - We are continuing to work on a fix for this issue.
Jan 20, 15:06 CST
Identified - We have identified the issue. Microsoft has a service outage for desktop icons. The web applications for Microsoft are available via:

https://www.office.com/

Please visit https://status.ssdmo.org/ for updates on the issue. If you have any questions, please contact the SSD Technology Service Desk by submitting a ticket at https://ssdmo.atlassian.net/servicedesk/customer/portals, via email at technologyservices@ssdmo.org, or by calling 314.989.8686.

Jan 13, 08:29 CST
Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023
Completed - The scheduled maintenance has been completed.
Jan 23, 08:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 16:00 CST
Update - We will be undergoing scheduled maintenance during this time.
Jan 19, 15:53 CST
Scheduled - Hey Everyone!

The TSKC was in need of an upgrade. Starting on Monday, Jan. 23, 2023 a new look, structure and improved version will be available to the public.

Improvements:
Reduced page load times (up to 60% speed increase)
New home page design
New navigational menu on every page
Reorganized page tree
Redesigned templates and pages across all 650+ articles
Automation rule to ping the Enterprise Application Administrator of any new or edited pages, to ensure the
page structure is compliant across all page types
New A-Z knowledge article top level page to improve searchability.
The new Related pages feature replaces the Related articles section.

Confluence will be under construction beginning at the end of business today, Friday, Jan. 20, 2022. The upgrade will be applied over the weekend and will be available at the start of business on Monday, Jan. 23, 2022.

If you have any questions or concerns about this upgrade, please visit the Technology Services Help Center. If you are unable to answer your questions, please contact Technology Services via email at technologyservices@ssdmo.org, or by phone at 314-989-8686.

Thank you,

SSD Technology

Jan 19, 15:53 CST
Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023
Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.