FinReporting Issues
Update - We are still investigating an issue with FinReporting that causes applications (ex., the mileage application) to operate slowly.

For staff working from SSD sites, we recommend users use the following URL to access FinReporting:
http://finreporting/fininfo26/mainmenu.aspx

If FinReporting is accessed through the Microsoft MyApps Portal, or using a bookmark which includes finreporting.ssdmo.org in the URL, then the application will respond slowly.

We will provide updates as soon as we have more information.
Feb 20, 2026 - 09:34 CST
Update - We are still investigating an issue with FinReporting that causes applications (ex., the mileage application) to operate slowly.

For staff working from SSD sites, we recommend users use the following URL to access FinReporting:
http://finreporting/fininfo26/mainmenu.aspx

If FinReporting is accessed through the Microsoft MyApps Portal, or using a bookmark which includes finreporting.ssdmo.org in the URL, then the application will respond slowly.

We will provide updates as soon as we have more information.
Feb 17, 2026 - 12:14 CST
Update - We are still investigating an issue with FinReporting that causes applications (ex., the mileage application) to operate slowly. We will provide updates as soon as we have more information.
Feb 17, 2026 - 07:55 CST
Investigating - We are currently investigating an issue with FinReporting that causes the application to run slowly. We will provide updates as soon as we have more information.
Feb 13, 2026 - 14:23 CST
Monitoring - The majority of the issues with FinReporting have been resolved. We are still working on one known issue related to one report that is run within FinReporting. We will continue to monitor the situation, and update with more information as needed.
Feb 11, 2026 - 07:32 CST
Update - We are continuing to investigate issues relating to user access to FinReporting. We apologize for the inconvenience and will update as more information becomes available.
Feb 10, 2026 - 08:56 CST
Investigating - We are aware of an issue affecting FinReporting access for users outside the District and are actively investigating. We will provide updates as soon as we have more information.
Feb 09, 2026 - 07:52 CST

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.

Uptime over the past 90 days. View historical uptime.
Network Operational
90 days ago
99.97 % uptime
Today
Telecommunications Operational
90 days ago
99.98 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Microsoft (Office) 365 Operational
Outlook (Email) Operational
SharePoint (SSDLife) Operational
Teams Operational
Special Education Information Management Systems (SEIMS) Operational
Phoenix (Special Education Application) Operational
ESI Operational
Workforce Management (WFM) Operational
Google Operational
Google - Classroom Operational
Google - Drive Operational
Zoom Meetings Operational
Lawson Operational
SafeSchools Operational
Miscellaneous Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 24, 2026

No incidents reported today.

Feb 23, 2026
FileMaker Service
Completed - The scheduled maintenance has been completed.
Feb 23, 17:28 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 17:13 CST
Scheduled - We will be taking Filemaker offline while we perform server maintenance. This should be a brief outage.
Feb 23, 17:12 CST
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

Unresolved incident: FinReporting Issues.

Feb 19, 2026

No incidents reported.

Feb 18, 2026
Network Outage
Resolved - This incident has been resolved.
Feb 18, 10:17 CST
Identified - There was a power related issue that is affecting network services. Services are currently being restored at this time.
Feb 18, 09:31 CST
Feb 17, 2026
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026
Feb 12, 2026

No incidents reported.

Feb 11, 2026
Phoenix and ESI scheduled maintenance on Wednesday, February 11
Completed - The scheduled maintenance has been completed.
Feb 11, 16:37 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 15:30 CST
Scheduled - Phoenix and ESI will be temporarily unavailable as of 3:30 PM on Wednesday, February 11, 2026. This release includes improvements, new features, and bug fixes. It removes forms and events, eliminates the ERT and Transportation tabs in ESI, and corrects service summary data.

All users must clear their browser cache after this release, use the steps to clear cache from the browser then restart the computer after the cache has been cleared.

Release Notes - https://ssdmo.atlassian.net/wiki/x/CYDip

Clear Browser Cache - https://ssdmo.atlassian.net/wiki/x/3QBxB

For more information on the new Transportation process - https://ssdmo.atlassian.net/wiki/x/AgCSn
Feb 5, 14:17 CST
Feb 10, 2026
FinReporting Will Not Work on MS Edge
Resolved - This incident has been resolved.
Feb 10, 08:54 CST
Identified - There is an issue affecting how FinReporting works on the Edge browser. You will be able to use Google Chrome to complete your work in the application. We will update this status after a fix has been applied.
Feb 6, 13:25 CST
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