Get webhook notifications whenever Special School District of St. Louis County creates an incident, updates an incident, resolves an incident or changes a component status.
Investigating - We are currently investigating an issue that is affected address or phone number changes in Lawson Employee Self-Service. We are working with our vendor to identify the root cause and implement a solution.
Jan 15, 2026 - 12:41 CST
Update - We are still investigating the issue with Docuware. Access and operation within the platform is slow. We are reaching out to a third-party for additional support.
Jan 14, 2026 - 12:51 CST
Investigating - We are currently investigating an issue with Docuware. We are planning on rebooting the Docuware server this morning at 10:30am. This may impact staff in Human Resources, Finance and Student Records. We apologize for the inconvenience and will update as more information becomes available.
Jan 14, 2026 - 10:08 CST
Identified - After taking Infor's Patch Package 10.1.1.29 on Friday, 9/6, we identified an issue where subscription requisitions are incorrectly defaulting the Item Type from "Amount Service" to "Special". Please refrain from entering any new Subscription Requisitions until further notice. Infor will be applying a hotfix this evening (9/10) to resolve the issue. We apologize for the inconvenience.
Sep 10, 2025 - 09:32 CDT
Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.
Network
Operational
90 days ago
99.98
% uptime
Today
Telecommunications
Operational
90 days ago
100.0
% uptime
Today
Service Desk
Operational
90 days ago
100.0
% uptime
Today
Microsoft (Office) 365
Operational
Outlook (Email)
Operational
SharePoint (SSDLife)
Operational
Teams
Operational
Special Education Information Management Systems (SEIMS)
Operational
Resolved -
This incident has been resolved.
Feb 2, 11:10 CST
Investigating -
We are currently investigating an issue affecting the functionality of Phoenix, ESI and Finreporting. We'll update this status when we have more information available.
Feb 2, 10:24 CST
Resolved -
The incident affecting the network has been resolved.
Feb 2, 10:23 CST
Investigating -
We are actively investigating an issue that is impacting access to network services such as the internet and web applications. We will share updates as we learn more.
Feb 2, 10:02 CST