WFM "Nothing Here Yet" Error (Mobile Web Browsers)
Update - The issue with WFM has been identified, and we are still working towards possible solutions with the software vendor.

In the meantime, as users report issues, they will be advised to use the Infor Go app to access WFM using their phones.
May 01, 2026 - 09:18 CDT
Identified - The issue with WFM has been identified, and we are still working towards possible solutions with the software vendor.

In the meantime, as users report issues, they will be advised to use the Infor Go app to access WFM using their phones.
Apr 28, 2026 - 09:32 CDT
Update - We are still investigating this issue. We are working in conjunction with Infor to troubleshoot, and waiting for further feedback and recommendations. We apologize for the inconvenience.
Apr 24, 2026 - 07:40 CDT
Update - We are continuing to investigate this issue.

Thank you for your continued patience.
Apr 22, 2026 - 07:44 CDT
Investigating - We are currently submitting a support case related to an error users encounter when opening WFM in their phone’s web browser. Users receive a “Nothing Here Yet” error when attempting to access WFM this way.

After receiving this error, users can access the application by selecting the waffle menu in the top-left corner and then choosing WFM.

It is recommended that users install and use the Infor WFM mobile app.

This page will be updated as more information becomes available.
Apr 21, 2026 - 09:58 CDT

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.

Uptime over the past 90 days. View historical uptime.
Network Operational
90 days ago
99.83 % uptime
Today
Telecommunications Operational
90 days ago
99.55 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Microsoft (Office) 365 Operational
Outlook (Email) Operational
SharePoint (SSDLife) Operational
Teams Operational
Special Education Information Management Systems (SEIMS) Operational
Phoenix (Special Education Application) Operational
ESI Operational
Workforce Management (WFM) Degraded Performance
Google Operational
Google - Classroom Operational
Google - Drive Operational
Zoom Meetings Operational
Lawson Operational
SafeSchools Operational
Miscellaneous Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 4, 2026

No incidents reported today.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
ESI Assessment Report Error Messaging
Resolved - This incident is resolved at this time.
May 1, 09:17 CDT
Monitoring - A fix has been implemented. We are monitoring this issue at this time to ensure that it's fixed.
Apr 29, 08:19 CDT
Investigating - We are investigating an issue in ESI where assessment report PDFs are not generating from the Assessment Reports screen. When users click Create Assessment Report, no PDF is produced and an error may appear on subsequent attempts. This impacts staff who need to generate assessment report PDFs for students. We are working with the SEIMS team to identify the cause and restore normal functionality. Updates will be posted on this page as more information becomes available.
Apr 28, 11:31 CDT
Apr 30, 2026

No incidents reported.

Apr 29, 2026
ESI - Outage
Resolved - This incident has been resolved.
Apr 29, 08:18 CDT
Monitoring - Access to ESI has been restored. We will continue to monitor the situation.
Apr 29, 07:37 CDT
Investigating - We are currently investigating an issue with ESI. It is currently inaccessible. We apologize for the inconvenience.
Apr 29, 07:31 CDT
RingCentral Issue
Resolved - This incident has been resolved.
Apr 29, 07:00 CDT
Investigating - We are currently investigating an issue with RingCentral. The issue may impact the ability for users to use the service with physical phones.
Apr 28, 13:31 CDT
Apr 28, 2026
North Tech and Northview Power Outage
Resolved - Power has been restored to the area, and all network services are back up.
Apr 28, 09:16 CDT
Identified - Due to power outages, North Tech and Northview are without power. Both sites will be closed today as the district is waiting on support from Ameren to restore power.
Apr 28, 07:04 CDT
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
Documents not loading in Document Self Service
Resolved - This incident has been resolved.
Apr 24, 07:34 CDT
Update - This incident has been resolved.
Apr 24, 07:34 CDT
Investigating - We are currently investigating an issue with Document Self Service. When attempting to load a document, the user will receive an Error message instead. We will update this status as we get more information.
Apr 22, 13:18 CDT
Apr 23, 2026

No incidents reported.

Apr 22, 2026
HEART is unavailable at this time
Resolved - This incident has been resolved.
Apr 22, 09:06 CDT
Investigating - We are currently working with Skeleton Key to investigate an issue affecting access to HEART. We will update this status when we have more information.
Apr 16, 09:43 CDT
DocuWare Server Restart at 10:30
Resolved - This incident has been resolved.
Apr 22, 07:43 CDT
Monitoring - DocuWare was restarted and we are now monitoring this application to ensure that it is working properly.
Apr 21, 11:03 CDT
Investigating - We are currently working on an issue affecting DocuWare that will require us to restart the server at 10:30 this morning. Access to DocuWare will be unavailable at that time.
Apr 21, 09:46 CDT
Apr 21, 2026
Apr 20, 2026

No incidents reported.

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