Technology Infrastructure Maintenance Window February 24th, 2024

Scheduled Maintenance Report for Special School District of St. Louis County

Completed

The scheduled maintenance has been completed.

Posted Feb 24, 2024 - 16:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 24, 2024 - 06:00 CST

Scheduled

The Technology Infrastructure team will be conducting datacenter maintenance on Saturday, February 24th. The expected outage window will be from 6am to 4pm to perform security and hardware upgrades for our systems. While machines and applications are updating, application services may become intermittent until the closure of the update window. This will include but are not limited to the following systems:
WFM
Phoenix
ESI
HERO
Portal
other services

Updates on the progress of this maintenance will be posted on our Status Page at https://status.ssdmo.org. If you have any questions, please contact the SSD Technology Service Desk by submitting a ticket at https://ssdmo.atlassian.net/servicedesk/customer/portals, via email at technologyservices@ssdmo.org, or by calling 314.989.8686.

We thank you for your patience while we work to ensure the security of our data and related systems.

Technology Services

Posted Feb 23, 2024 - 09:33 CST

This scheduled maintenance affected: Special Education Information Management Systems (SEIMS) (Phoenix (Special Education Application), ESI), Microsoft (Office) 365 (Outlook (Email), SharePoint (SSDLife), Teams), and Telecommunications, Service Desk, Workforce Management (WFM), Lawson, Miscellaneous.