All Systems Operational

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.

Uptime over the past 90 days. View historical uptime.
Atlassian Operational
90 days ago
100.0 % uptime
Today
DocuWare Operational
90 days ago
100.0 % uptime
Today
Finalsite Operational
90 days ago
100.0 % uptime
Today
Focus SIS Operational
90 days ago
100.0 % uptime
Today
Google Workspace Operational
90 days ago
100.0 % uptime
Today
Google - Classroom Operational
Google - Drive Operational
Google - Other Operational
90 days ago
100.0 % uptime
Today
Homebound Applications Operational
90 days ago
99.77 % uptime
Today
Hero Operational
90 days ago
99.77 % uptime
Today
Heart Operational
90 days ago
99.77 % uptime
Today
Infor Operational
Lawson Operational
Workforce Management (WFM) Operational
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Microsoft - Other Operational
90 days ago
100.0 % uptime
Today
Outlook (Email) Operational
SharePoint Operational
Teams Operational
Miscellaneous Operational
Network Operational
90 days ago
99.77 % uptime
Today
RingCentral Operational
90 days ago
99.9 % uptime
Today
Special Education Software Operational
ESI Operational
Phoenix (Special Education Application) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Phoenix and ESI scheduled maintenance on Tuesday, July 28 Jul 28, 2026 16:00-17:00 CDT

Phoenix and ESI will be temporarily unavailable as of 4:00 PM on Tuesday, Jul 28, 2026, for scheduled maintenance. The applications will be available for use later that night.

All users must clear their browser cache after this release, use the steps in the link below to clear cache from the browser then restart the computer after the cache has been cleared.

Clear Browser Cache - https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/74514653
Posted on Jul 21, 2026 - 12:29 CDT
Jul 27, 2026

No incidents reported today.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026
Network and Phone Outage affecting some buildings
Resolved - We have resolved an incident related to the network and phones at Neuwoehner, Litzsinger and the Warehouse.

If you are still experiencing issues, please let us know. If we do not hear from you, your ticket will close automatically in the coming days.

Thank you!
Jul 22, 14:10 CDT
Monitoring - We have implemented a solution to resolve an incident with network and phones at Neuwoehner, Litzsinger and the Warehouse. Resources have been tested by the onsite technicians.

You may continue to monitor the situation for updates by visiting and/or subscribing to status.ssdmo.org.

Thank you!
Jul 22, 07:37 CDT
Investigating - We are currently investigating an incident related to the network and phones at Neuwoehner, Litzsinger and the Warehouse.

We will keep your ticket open for the duration of the incident.

You may continue to monitor the situation for updates by visiting and/or subscribing to status.ssdmo.org.

We apologize for the inconvenience.
Jul 21, 15:27 CDT
Jul 21, 2026
Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Network Maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 17:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 17:00 CDT
Scheduled - Technology Services will perform network maintenance from 5:00pm to 5:15pm on Thursday, July 16th to implement some required hardware changes. During this time, SSD's network and internal services will be unavailable. We apologize for an inconvenience this may cause.
Jul 16, 12:51 CDT
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

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