Lawson Requisition Center - Issue with Subscription Requisitions
Identified - After taking Infor's Patch Package 10.1.1.29 on Friday, 9/6, we identified an issue where subscription requisitions are incorrectly defaulting the Item Type from "Amount Service" to "Special". Please refrain from entering any new Subscription Requisitions until further notice. Infor will be applying a hotfix this evening (9/10) to resolve the issue. We apologize for the inconvenience.
Sep 10, 2025 - 09:32 CDT

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.

Uptime over the past 90 days. View historical uptime.
Network Operational
90 days ago
97.99 % uptime
Today
Telecommunications Operational
90 days ago
97.99 % uptime
Today
Service Desk Operational
90 days ago
99.91 % uptime
Today
Microsoft (Office) 365 Operational
Outlook (Email) Operational
SharePoint (SSDLife) Operational
Teams Operational
Special Education Information Management Systems (SEIMS) Operational
Phoenix (Special Education Application) Operational
ESI Operational
Workforce Management (WFM) Operational
Google Operational
Google - Classroom Operational
Google - Drive Operational
Zoom Meetings Operational
Lawson Operational
SafeSchools Operational
Miscellaneous Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 26, 2025

No incidents reported today.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Atlassian Cloud Outage: Service Disruption
Resolved - We believe yesterday's disruption of service to the Atlassian product suite is now resolved. Jira Service Desk, Confluence and other products should be operating normally again. We apologize for the inconvenience.
Oct 21, 15:32 CDT
Monitoring - This disruption is due to a broader outage with Atlassian's cloud provider, AWS.

While the application is now accessible and partially functional, some features may still be slow or intermittently unavailable. Atlassian has confirmed they are actively working with AWS to resolve the issue and are closely monitoring the situation. They have not provided a specific timeline for full resolution but have assured us that restoring full service is their top priority.

We will continue to monitor the situation and share updates as we receive them. Thank you for your patience and understanding.
Oct 20, 14:34 CDT
Identified - Atlassian Cloud Services are currently experiencing an outage due to issues with their public cloud provider. The incident began around 07:56 UTC on October 20, 2025, and has affected multiple services including Jira Service Desk, Opsgenie, Authentication, Licensing, and more. Atlassian teams are actively working with the cloud provider to resolve the issue. Partial recovery has begun, and updates are being provided hourly or sooner.
Oct 20, 05:00 CDT
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

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