All Systems Operational

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.

Network Operational
90 days ago
97.99 % uptime
Today
Telecommunications Operational
90 days ago
97.99 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Microsoft (Office) 365 Operational
Outlook (Email) Operational
SharePoint (SSDLife) Operational
Teams Operational
Special Education Information Management Systems (SEIMS) Operational
Phoenix (Special Education Application) Operational
ESI Operational
Workforce Management (WFM) Operational
Google Operational
Google - Classroom Operational
Google - Drive Operational
Zoom Meetings Operational
Lawson Operational
SafeSchools Operational
Miscellaneous Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Datacenter Maintenance Window - 27 September 2025 Sep 27, 2025 07:00-19:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Aug 18, 2025 - 11:24 CDT
Scheduled - Technology Services will be conducting a datacenter maintenance window Saturday, September 27th, 2025 from 7am to 7pm. During this time, hosted SSD services will have intermittent access while we apply patches and updates to our network and server infrastructure.
Aug 18, 2025 - 11:22 CDT
Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025
Resolved - The maintenance of these applications has concluded.
Aug 26, 13:35 CDT
Identified - Due to unscheduled maintenance, HERO and HEART will be unavailable for a half hour.
Aug 26, 12:53 CDT
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Resolved - This incident has been resolved.
Aug 21, 07:11 CDT
Monitoring - A fix has been implemented, and the network outage appears to be resolved. We apologize for the inconvenience. We will continue to monitor the situation should the problem return.
Aug 20, 14:14 CDT
Investigating - We are currently investigating a network outage at Central Office. At this time, access to the internet, phones and web services may not be accessible. We apologize for the inconvenience.
Aug 20, 13:56 CDT
Aug 20, 2025