All Systems Operational

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.

Uptime over the past 90 days. View historical uptime.
Network Operational
90 days ago
98.61 % uptime
Today
Telecommunications Operational
90 days ago
99.94 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Microsoft (Office) 365 Operational
Outlook (Email) Operational
SharePoint (SSDLife) Operational
Teams Operational
Special Education Information Management Systems (SEIMS) Operational
Phoenix (Special Education Application) Operational
ESI Operational
Workforce Management (WFM) Operational
Google Operational
Google - Classroom Operational
Google - Drive Operational
Zoom Meetings Operational
Lawson Operational
SafeSchools Operational
Miscellaneous Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Phoenix is down for some users
Resolved - This incident has been resolved.
Apr 16, 14:04 CDT
Update - Fixes were implemented on Wednesday afternoon that we believe have resolved the issue with intermittent access to Phoenix. We will continue to monitor the situation in the coming days in case the situation should return. We apologize for the inconvenience.
Apr 4, 14:55 CDT
Update - We are continuing to work through this issue with our internet service provider. We have continued to receive sporadic reports of staff being unable to access Phoenix and other SSD services.
Apr 2, 12:43 CDT
Monitoring - A fix has been implemented for users having intermittent access to Phoenix. We will continue to monitor and collect feedback from users.
Mar 28, 14:33 CDT
Update - We are still working with our internet service provider to resolve these issues. Unfortunately, we do not have an estimated time for resolution. We apologize for the inconvenience.
Mar 28, 08:37 CDT
Update - We have identified an issue with users being able to access some internally-hosted SSD services such as Phoenix, ESI and BeyondTrust. Access to these services may be intermittent.

We are working with an internet service provider to resolve these issues. Unfortunately, we do not have an estimated time for resolution. We apologize for the inconvenience.
Mar 27, 12:24 CDT
Update - We are still investigating an issue with access to some internally-hosted services such as Phoenix, ESI and BeyondTrust. Access to these services may be intermittent for users.
Mar 25, 14:55 CDT
Identified - There is an issue that has been identified that may affect some users ability to use Phoenix. We apologize for the inconvenience and will update this page when we have more information.
Mar 24, 15:24 CDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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