Get webhook notifications whenever Special School District of St. Louis County creates an incident, updates an incident, resolves an incident or changes a component status.
Update - We are continuing to investigate this issue.
Mar 20, 2024 - 15:03 CDT
Update - We are continuing to investigate the network outage at the new Central Garage facility. Some network services are available, but connectivity is slow. We are exploring options to improve connectivity and have all network services fully functioning.
Mar 08, 2024 - 09:20 CST
Update - We are currently experiencing a network outage at the new Central Garage facility. Network techs are looking into the issue.
Mar 07, 2024 - 09:18 CST
Investigating - We are currently investigating this issue.
Mar 07, 2024 - 09:17 CST
Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.
Network
Degraded Performance
90 days ago
84.65
% uptime
Today
Telecommunications
Degraded Performance
90 days ago
85.33
% uptime
Today
Service Desk
Operational
90 days ago
100.0
% uptime
Today
Microsoft (Office) 365
Operational
Outlook (Email)
Operational
SharePoint (SSDLife)
Operational
Teams
Operational
Special Education Information Management Systems (SEIMS)
Operational
Resolved -
This incident has been resolved.
Mar 21, 07:50 CDT
Monitoring -
A fix has been implemented to address the issue with completing Progress Reports in Phoenix. Staff now have 60 consecutive minutes to work on the Progress Report pop-up screen without needing to return to the application to complete a task. After the 60 consecutive minutes, if the user does not return to the application, it will automatically log them off. We apologize for any inconvenience this may cause during this busy time of year.
Mar 12, 08:29 CDT
Investigating -
We have identified an issue with completing Progress Reports in Phoenix. If staff work on the completion of Progress Reports for 15 consecutive minutes without returning to the application to complete a task, the application will automatically log the user off. We are currently working with the vendor to resolve this issue as quickly as possible. We apologize for the significant inconvenience to your work process at this time of year.
Mar 11, 12:57 CDT
Mar 20, 2024
Unresolved incident: Central Garage Network Outage.