All Systems Operational

About This Site

Welcome to the Special School District of St. Louis County's status page for technology services provided through the district. Use this page to learn more about upcoming maintenance and any incidents in progress. Click on the SSD logo to connect to the SSD Help Center.

Uptime over the past 90 days. View historical uptime.
Network Operational
90 days ago
96.1 % uptime
Today
Telecommunications Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
Microsoft (Office) 365 Operational
Outlook (Email) Operational
SharePoint (SSDLife) Operational
Teams Operational
Special Education Information Management Systems (SEIMS) Operational
Phoenix (Special Education Application) Operational
ESI Operational
Workforce Management (WFM) Operational
Google Operational
Google - Classroom Operational
Google - Drive Operational
Zoom Meetings Operational
Lawson Operational
SafeSchools Operational
Miscellaneous Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
Maintenance Window for Datacenter and applicaitons
Completed - The scheduled maintenance has been completed.
Nov 16, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 20:00 CST
Scheduled - Technology Services will be performing security updates on servers and applications tonight, November 15th, 2024, beginning at 8pm. The service window is expected to last 4 hours. During this time, services may be unavailable or have limited accessibility.

Thank you for your patience while we continue to keep our data and systems safe and secure.

Technology Services
Nov 15, 14:15 CST
Nov 15, 2024
Nov 14, 2024
Network Maintenance
Completed - The scheduled maintenance has been completed.
Nov 14, 18:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 17:30 CST
Scheduled - The Technology Services department is planning to perform network maintenance tomorrow, Thursday, November 14th, 2024 beginning at 530pm CST. During this time, network access for phones and internet services may become unavailable. The maintenance window is expected to last approximately 30 minutes and should be completed NLT 6:00pm CST.

Updates on the progress of this maintenance will be posted on our Status Page at https://status.ssdmo.org. If you have any questions, please contact the SSD Technology Service Desk by submitting a ticket at https://ssdmo.atlassian.net/servicedesk/customer/portals, via email at technologyservices@ssdmo.org, or by calling 314.989.8686.

Thank you for your patience while we continue to bring more resiliency to our systems.

Technology Services
Nov 13, 13:41 CST
Nov 13, 2024
Infor Lawson - Job Report Issue
Resolved - This incident has been resolved.
Nov 13, 09:01 CST
Monitoring - A fix has been implemented and we are monitoring the results. We apologize for the inconvenience.
Oct 30, 15:12 CDT
Investigating - We are aware of an issue affecting the generation of job reports within Infor Lawson. This issue is impacting all users who have created reports in the system.

The Technology Services team is actively working with the vendor to identify and resolve the root cause of this problem. We will provide updates as more information becomes available.

Thank you for your patience and understanding.
Oct 30, 13:29 CDT
Nov 12, 2024
Phoenix and ESI scheduled maintenance on November 12, 2024
Completed - The scheduled maintenance has been completed.
Nov 12, 17:06 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 16:00 CST
Scheduled - Phoenix and ESI will be temporarily unavailable starting at 4:00 PM on Tuesday, November 12, 2024, due to scheduled maintenance. The applications are expected to be accessible again later that same evening.

For a comprehensive overview of the changes made to the Phoenix application, please review the release notes: https://ssdmo.atlassian.net/wiki/x/hICHi.
Nov 12, 08:35 CST
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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