Phoenix and ESI scheduled maintenance on March 5, 2024
Scheduled Maintenance Report for Special School District of St. Louis County
Completed
The scheduled maintenance has been completed.
Posted Mar 05, 2024 - 20:46 CST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 05, 2024 - 18:30 CST
Scheduled
Phoenix and ESI will be temporarily unavailable as of 6:30 PM on Tuesday, March 5, 2024, for scheduled maintenance. The applications will be available for use later that night. This update to the Phoenix application includes the following fix(es): (expand to see below)

All users must clear their browser cache after this release, use the steps in the link below to clear cache from the browser then restart the computer after the cache has been cleared, https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/74514653.

- Bug which caused the URLs in Phoenix User Messages to open in the same page. has been resolved.
- Bug which caused he unsupported special character error message to appear blank with a green banner has been resolved.
- Bug which caused servers to cache data incorrectly leading to a server to crash has been resolved.
- Auto log off time for an inactive user session has decreased from 120 minutes to 15 minutes.
- Accommodation updates to match DESE changes.

If you need help with this, please submit a ticket to Technology Services, https://ssdmo.atlassian.net/servicedesk/customer/portal/4/group/44

Please review the release notes, Phoenix Release Notes - Back to School (1.4.9.1) - https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/2099937281
Posted Mar 05, 2024 - 06:48 CST
This scheduled maintenance affected: Special Education Information Management Systems (SEIMS) (Phoenix (Special Education Application), ESI).