Phoenix and ESI scheduled maintenance on Tuesday, July 29

Scheduled for Jul 29, 16:00 - 22:00 CDT

Scheduled

Phoenix and ESI will be temporarily unavailable as of 4:00 PM on Tuesday, July 29, 2025, for scheduled maintenance. The applications will be available for use later that night. This update to the Phoenix application includes the following new improvement: Seclusion and Restraint is moving from Eforms to Phoenix.

All users must clear their browser cache after this release, use the steps in the link below to clear cache from the browser then restart the computer after the cache has been cleared, https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/74514653.

The existing Seclusion and Restraint Eform will be removed starting July 29, 2025.

A new Phoenix event titled “Seclusion and Restraint – Internal Use Only” will be available for certified staff to provide necessary details.

This new event can only be locked by Administrators.

Once locked, the event will automatically generate a new entry for Student Records to review, lock, and send a copy to the EDMs.

After 72 hours, the original (internal use only) event will be automatically deleted.

If you need help with this, please submit a ticket to Technology Services, https://ssdmo.atlassian.net/servicedesk/customer/portal/4/group/44

Please review the release notes, Phoenix Release Notes - Denim - https://ssdmo.atlassian.net/wiki/spaces/TSKC/pages/2409923258
Posted Jul 15, 2025 - 16:16 CDT
This scheduled maintenance affects: Special Education Information Management Systems (SEIMS) (Phoenix (Special Education Application), ESI).