The Technology Services team will be performing data center maintenance on Saturday, October 24th from 7am - 7pm. During this time, there will be a power outage that will have effects on services hosted internally. We expect the impact to be quite substantial during this period and appreciate your understanding while we complete these important changes.
Service outages for this time period will include: Phoenix ESI Heart Hero DocuWare PowerBI Reporting Employee Self-Service Some Network Services
Updates on the progress of this maintenance will be posted on our Status Page. If you have any questions, please contact the SSD Technology Service Desk by submitting a ticket at SSD Help Center, via email at technologyservices@ssdmo.org, or by calling 314.989.8686
Posted Oct 20, 2026 - 13:14 CDT
This scheduled maintenance affects: Special Education Software (ESI, Phoenix (Special Education Application)), Homebound Applications (Hero, Heart), and DocuWare, Miscellaneous, Network.