The incident that took place with Document Self-Service has been resolved. All of the services taken offline yesterday have been restored. We apologize for the inconvenience.
Posted Feb 27, 2024 - 08:27 CST
Identified
We have identified a new issue from the outage this morning with the server that hosts Document Self-Service. This is a larger issue requiring immediate action. As a result, Document Self-Service, MHC Document Express and Transfinder are being taken offline.
We are working as quickly as possible to get services restored. We apologize for any inconvenience.
Posted Feb 26, 2024 - 12:11 CST
Monitoring
A fix has been implemented to restore services to Document Self Service. We are monitoring for any further outages.
Posted Feb 26, 2024 - 09:00 CST
Investigating
We are currently investigating an issue with Document Self Service where users are unable to access files. We will update StatusPage when we receive more information.